Help




Find out more about eShop by Schneider Electric
  • About eShop by Schneider Electric

    eShop by Schneider Electric provides information and extra functions to complement those provided by your distributor’s e-Commerce site.
    eShop by Schneider Electric allows you to:

    - Access detailed, up-to-date information about Schneider Electric products
    - Choose the most suitable product for your needs using “Selection Assistance”
    - Compare several Schneider Electric products side by side

    To access the eShop: from your distributor’s e-Commerce site, click on the link next to the product (step 1 on the diagram)

    The corresponding detailed product sheet will open. You can add this product to your distributor basket at any time (step 2 on the diagram)

    Top

eShop functions
  • Product Sheet

    The eShop “Product Sheet” provides you with all the technical information about the selected product. This is comprehensive, detailed and regularly updated information.
    You can access a description of the main accessories from this “Product Sheet” by clicking on the list.
    You can also change your selection by using the “Selection Assistance” link, or view and download the documents linked to the product by using the “Documents” link.

    Top
  • Selection Assistance

    “Selection Assistance” is an easy way for you to choose the most suitable product for your needs.
    In the “Refine your selection” field, select the desired values for the criteria you are given.
    When a value is selected, the field is greyed out and a small arrow appears to the right of it. This arrow allows you to cancel the selection and choose a new value.
    Please note: If the “Cancel selection” arrow does not appear next to a greyed-out field, this means that the value has been selected due to choices made for other selection criteria. The selections made for these other criteria should therefore be cancelled.
    The list of products corresponding to your selected values is displayed in the “Selection Results” area on the right hand side of the selection assistance page.
    The number of products meeting the selection criteria is displayed at the top of the page.
    Please note: To speed up the display of the product list, you can hide the product thumbnails by clicking on “Hide thumbnails”.
    At any time you can:

    - Add one of the products from this list directly to your distributor basket by clicking on the icon.
    - View a detailed product sheet for a product by clicking on its title or photograph.
    You can use the “Product Comparison” tool from the “Selection Assistance” page.

    Top
  • Product Comparison

    The “Product Comparison” tool enables you to compare up to four products selected from the product list given on the “Selection Assistance” page.
    To compare products, tick the box opposite the required products (maximum of four products), then click on the “Compare” link either above or below these boxes.
    The products to be compared will be displayed in columns on a new page: “Product Comparison”.
    The features where at least one value differs between products are listed first, for an easier comparison.
    Features for which the values are the same for all the products may also be displayed. To display these features, click on the green arrow at the bottom of the table.
    At any time you can:

    - add one of the products from this list directly to your distributor basket by clicking on the icon “Add to basket”.
    - view a detailed “Product Sheet” for a product by clicking on its photograph.

    Top
  • Documents

    The “Documents” link provides you with all the documentation about the selected product.
    This link is available on the “Product Sheet”.
    Documents are separated into four types: photographs, CAD diagrams, user manuals and certificates.
    To view only particular document types, tick the relevant boxes in the “Refine your selection” area.
    You can open or download each document. Select the required format (e.g.: jp, gif or png for a photograph) from the “Select format” list.
    A window will open and you can either open the document or save it to your hard disk.

    Top
  • Specific functions

    Print
    The “Print” function provides a printable version of the “Product Sheet” in PDF format.
    You can print the PDF or save to your PC to add to your technical records.
    If you do not have Acrobat Reader to view this PDF, you can download it FREE OF CHARGE from the Adobe website: www.adobe.com/products/reader/

    Add to Basket
    The “Add to Basket” function adds the selected product directly to your distributor basket.
    To view the product price, open the basket on your distributor’s e-Commerce website.
    You can change the number of products to be ordered in your distributor basket.

    Add to favourites
    The “Add to Favourites” function adds the web page displayed in your browser as a “bookmark” to make it readily available for subsequent viewing.
    For example: if you carry out a product comparison, the result obtained can be added to your favourites. You can then display the comparison table in your browser again by clicking on it from your list of “Favourites”.
    Please note: The “Add to Basket” function will not work when you bring up a page from your “Favourites”.
    “Product Sheets”, “Selection Assistance” and “Comparison Results” pages saved as favourites can only be used for viewing purposes.
    To add products to the basket and place orders, please log onto your distributor’s e-Commerce website again.

    History
    The “History” function enables you to bring up a recently viewed “Product Sheet”. Your previously viewed “Product Sheets” are effectively saved in this list.

    Top
  • Schneider Electric tools page

    This "eShop tools" page allows to access depending availability a set of complementary tools as :
    -Display some Schneider Electric general purpose documents
    -Use some calculation tools on Schneider Electric products or their environnement
    -Deliver correspondance between former and new product commercial references (Substitution)
    -Display RoHS & Reach product information
    -Access some external 3D CAD diagram with Tracepart.

    Top
  • From some "Product Sheet", you can access to a graphical configuration feature.
    This application is a Product assembly tool with association rules offering the assurance of combined product consistency

    From some "Product Sheet", you can access to a graphical configuration feature.
    This application is a Product assembly tool with association rules offering the assurance of combined product consistency

    Top

Frequently Asked Questions

Disclaimer
  • copyright Schneider Electirc 2010

    The information provided in this documentation contains general descriptions and/or technical characteristics of the performance of the products contained herein. This documentation is not intended as a substitute for and is not to be used for determining suitability or reliability of these products for specific user applications. It is the duty of any such user or integrator to perform the appropriate and complete risk analysis, evaluation and testing of the products with respect to the relevant specific application or use thereof. Neither Schneider Electric Industries SAS nor any of its affiliates or subsidiaries shall be responsible or liable for misuse of the information contained herein.

    Top